Frequently Asked Questions

What are the committment levels?

Super Sprint to Sprint - Commit to raising $250. Receive a Junk Headband, Team Endurance hoodie and t-shirt, and race registration for the Super Sprint or Sprint distance at TriFest for MS. (Or race registration equivalent of $50)

Olympic - Commit to raising $500.  Receive a Junk Headband, Team Endurance hoodie and t-shirt, and race registration for a single race up to Olympic distance at TriFest for MS. (Or race registration equivalent of $85)
 
TriFesta - Commit to raising $750. Receive a Junk Headband, Team Endurance hoodie and t-shirt, Team Endurance tri kit, and race registration up to the TriFesta level for TriFest for MS. (Or race registration equivalent of $150)
 
Half Ironman - Commit to raising $1500. Receive a Junk Headband, Team Endurance hoodie and t-shirt, Team Endurance tri kit, and race registration for a half ironman event. (Or race registration equivalent of $300)
 
Full Ironman - Commit to raising $3000. Receive a Junk Headband, Team Endurance hoodie and t-shirt, Team Endurance tri kit, and race registration for a full ironman event. (Or race registration equivalent of $800)
 
Youth - Commit to raising $150.  Available to kids ages 5 - 12.  Receive a Junk Headband, Team Endurance t-shirt, and race registration for the Trifest for MS Kids Triathlon. (Or race registration equivalent of $35)
 

How much does registration cost?

There is no fee to sign up to start fund raising.  

I did not complete my registration. How can I finish my registration at a later time?

An email was sent to your attention with a code and a URL to allow you to restart the registration.  If you click on the URL it will take you back to step 2 of registration, please confirm the data entered and continue your registration.  You can also enter the code in the email at the bottom of the screen after you hit the "Sign Up" button. (If you no longer have the email, please send a message to support@ms-stride.org indicating that you need your user name and password.)

I tried to sign in, but I do not know my user name and password. How do I get this information?

When you registered, you were emailed a confirmation letter. This letter contains both your user name and password. If you no longer have the email, please send a message to support@ms-stride.org indicating that you need your user name and password.

Can I change my user name and password to something I can easily remember?

Yes, sign in and go to your profile page.  From your profile page select *Login and hit enter.  You can then change your user name and/or password.

What should I do if nothing happens when I try to upload a photo to my personal profile page?

The image is probably too large to upload.  If the image is over 3MB you will need to reduce the size of the image to complete the upload.  Please read the instructions found in the "Managing Your Fundraising Page" under the HELP tab above. The ms-stride support team is also available at support@ms-stride.org.