Frequently Asked Questions

What are the committment levels?

Youth - Commit to raising $150.  Available to kids ages 5 - 12.  Receive a Junk Headband, Team Endurance t-shirt, and race registration rebate up to $35.

$250 Level - Commit to raising $250. Ideal for Sprint and 10K events. Receive a Junk Headband, Team Endurance hoodie and t-shirt, and race registration rebate up to $50. 
 
$500 Level - Commit to raising $500.  Ideal for Olympic distance and Half Marathon events. Receive a Junk Headband, Team Endurance hoodie and t-shirt, and race registration rebate up to $85.
 
$750 Level - Commit to raising $750. Ideal for Full Marathon and Trifesta category events. Receive a Junk Headband, Team Endurance hoodie and t-shirt, Team Endurance tri kit or Running Kit, and race registration rebate up to $150. 
 
$1500 Level - Commit to raising $1500. Ideal for 70.3 events and Ultramarathon events. Receive a Junk Headband, Team Endurance hoodie and t-shirt, Team Endurance tri kit or Running kit, and race registration rebate up to $300.  
 
$3000 Level - Commit to raising $3000. Ideal for 140.6 events and Ultramarathon events. Receive a Junk Headband, Team Endurance hoodie and t-shirt, Team Endurance tri kit or Running kit, and race registration rebate up to $800.  
 
Custom - Perfect for the athlete looking to go above and beyond in their training and fundraising. Examples of past custom fundraising plans have been marathons, ultramarathons, cycling century races, and hiking events. Plan will be developed with the athlete and team management.
 

I want to change the commitment level I originally signed up for, how do I do this?

Please email support@ms-stride.org wth your name and new commitment level and we will make the change. 

How much does registration cost?

There is no fee to sign up to start fund raising.  

I did not complete my registration. How can I finish my registration at a later time?

An email was sent to your attention with a code and a URL to allow you to restart the registration.  If you click on the URL it will take you back to step 2 of registration, please confirm the data entered and continue your registration.  You can also enter the code in the email at the bottom of the screen after you hit the "Sign Up" button. (If you no longer have the email, please send a message to support@ms-stride.org indicating that you need your user name and password.)

I tried to sign in, but I do not know my user name and password. How do I get this information?

When you registered, you were emailed a confirmation letter. This letter contains both your user name and password. If you no longer have the email, please send a message to support@ms-stride.org indicating that you need your user name and password.

Can I change my user name and password to something I can easily remember?

Yes, sign in and go to your profile page.  From your profile page select *Login and hit enter.  You can then change your user name and/or password.

What should I do if nothing happens when I try to upload a photo to my personal profile page?

The image is probably too large to upload.  If the image is over 3MB you will need to reduce the size of the image to complete the upload.  Please read the instructions found in the "Managing Your Fundraising Page" under the HELP tab above. The ms-stride support team is also available at support@ms-stride.org.