Frequently Asked Questions

What are my registration options?

You can register as an individual, start your own team or join an existing team.  When you register, you will first enter your personal information and shirt size.  When you proceed to the next step, you will have the option to start a team or join a team.  During this step you can also enter additional registrants by selecting the green “Add Another Registrant” button.   When you proceed to the next step you will have the option of adding a donation as part of the registration.  Please review your cart to confirm the correct number of registrants, shirt sizes and any optional items selected before finalizing your registration and entering payment.  Detailed information for registration can be found under the “HELP” tab.  After completing the registration you will receive a confirmation email for each person registered, a receipt for registration and a credit card receipt.

How much does registration cost?

Registration for a 5-person team is $175. You can also sign up by yourself and create a team and then up to 4 others can join for $35 to complete the team. If you would like to be on a team and help fundraise but do not want to participate in the race, you can register as a fundraiser for free. 

I did not complete my registration, how can I finish my registration at a later time?

An email was sent to your attention with a code and a URL to allow you to restart the registration.  If you click on the URL it will take you back to step 2 of registration, please confirm the data entered and continue your registration.  You can also enter the code in the email at the bottom of the screen after you hit the blue “Register” button.  If you no longer have the email, please send an email to support@ms-stride.org indicating you need your start registration code and include your name, email and the Buddy Walk® that you are registering for.

I tried to sign in, but I do not know my user name and password, how do I get this information?

When you registered for the walk, you were emailed a registration letter.  This letter contains both your user name and password.  When you sign in you can access both your personal profile page and your team page if you are the team captain.

Can I change my user name and password to something I can easily remember?

Yes, sign in and go to your profile page.  From your profile page select *Login and hit enter.  You can then change your user name and/or password.

I have a team called King Size, if donors go to my friend's page who is a team member of King Size and make a donation, will their donation count towards my team’s goal as well?

If someone donates to your friend's page then the funds will be counted towards their individual total and also the team totals.  

If you would like donors to only see the team page, you need to go to your friend’s personal profile page and set the “Public profile page” to NO.  You can do this by sliding the toggle switch under this field from YES to NO.  

I am trying to upload a photo that is over 3MB to my profile page, what can I do to reduce the size so I can upload my photo?

To reduce photo size on a PC:

Right click on the image in your file browser. Click Open with > Paint. Under Image, click Resize. Make sure the “Maintain Aspect Ratio” box is checked. Enter a new percentage under Horizontal. If the image is exceptionally large, enter a smaller number, like 25. Then, click OK. Next, save the image under a new name so that you can keep your original image for other uses. Your image should now upload more quickly.

To reduce photo size on a Mac:

Right click on the image in Finder. Click Open with > Preview. In Preview, click Tools > Adjust Size. Make sure “Scale Proportionately” and “Resample Image” are selected. Enter a new, smaller number for the width and click OK. Next, save the image under a new name so that you can keep your original image for other uses. Your image should now upload more quickly.